Smart Lifestyle Australia Heat Pump Review

Note: Solar Choice is not associated with Smart Lifestyle Australia Heat Pumps or any heat pump installer or manufacturer and has no financial or other incentives to promote any product brand over another. Wondering if heat pumps are worth it? Check out our Complete Buyers Guide to Heat Pumps.

Smart Lifestyle Australia Heat Pump Score

At a Glance: Smart Lifestyle Heat Pump Scores 3.25 Out of 5

Scoring is based on our heat pump scorecard which is consistently applied to each brand and model available in the Australian market.

$ Price: The SLA-R18-190D model is priced under $2,500, placing it in the Lowest Cost category.

• 2/5 – Company Backing and Trustworthiness: Smart Lifestyle is a newer brand launched in 2021 and is part of Cyanergy, a broader energy solutions provider. While it has a physical presence in Australia, its limited operating history and smaller team impact its score.
• 3/5 – Warranty Offer: Offers 7 years on the cylinder, 5 years on the compressor, and 2 years on workmanship. A fair offering, but slightly below the market’s best warranties.
• 5/5 – Customer Reviews: The brand has received a 5.0-star average rating across 4 reviews. While the number of reviews is small, the score reflects strong initial customer satisfaction.
• 1/5 – Functionality: Based on available specifications, Smart Lifestyle units do not meet any of Solar Choice’s key functionality benchmarks: <45 dBA noise level, LCD/WiFi control, programmable schedules, or >10 W/L heating power.

Solar Choice Score: 2.75 out of 5

Customers are encouraged to conduct independent research and seek multiple quotes before making a decision.

Company Background

Smart Lifestyle Australia (ABN 54 652 113 561) is a heat pump brand owned by Cyanergy and was introduced in 2021. Cyanergy are an installer and manufacturer of renewables and energy efficiency solutions with a history dating back to 2010. The company has offices in New South Wales, Queensland and Victoria. They list between 2-10 staff members in australia.

Smart Lifestyle Australia’s products are sold by Cyanergy and also by other installers on the market. 

Smart Lifestyle Australia Heat Pump Available Range

Smart Lifestyle currently offers two main integrated residential heat pump models:

How Much Do Smart Lifestyle Heat Pumps Cost?

The Smart Lifestyle SLA-R18-190D is priced below $2,500, which makes it one of the most affordable heat pump systems available in Australia. This can be appealing for budget-conscious homeowners or those accessing government rebates, but low upfront cost should be weighed against functionality and long-term performance.

Rebate Information:

• Federal STC Rebate: Available for qualifying models.
• State Rebates: Additional rebates in Victoria and New South Wales.

Smart Lifestyle Heat Pump Warranty & Support

The warranty terms for Smart Lifestyle heat pumps cover different components for varying durations. Consumers should be aware that when they contact the Smart Lifestyle support phone line, they are likely to speak to representatives from Cyaenergy.

Smart Lifestyle provides a reasonably standard warranty offer:

• 7 years on the tank/cylinder
• 5 years on the compressor
• 2 years labour or “workmanship”

While this coverage is competitive for budget models it’s not a standout in the market.

See the full smart lifestyle technical specifications.

Pros & Cons of the Smart Lifestyle Heat Pump

Pros:

• One of the lowest-priced heat pumps available
• Backed by Cyanergy, a broader energy efficiency brand
• Good warranty coverage relative to cost
• Strong initial customer satisfaction (5.0-star rating)

Cons:

• New brand with limited operational history
• No validated quiet operation below 45 dBA
• Lacks smart controls and programmable timers
• Heating performance below key Solar Choice benchmarks
• Limited customer feedback

Is the Smart Lifestyle worth it?

Smart Lifestyle heat pumps are attractively priced and offer decent warranty coverage, making them suitable for homeowners prioritising affordability over advanced features. They’ve received strong early feedback from a small number of users, suggesting basic reliability out of the box.

However, the lack of core performance features — such as quiet operation, smart controls, or fast heating — puts these systems behind more robust offerings on the market. For homeowners seeking a budget-friendly option, especially those leveraging rebates, Smart Lifestyle can be a viable choice. But for those who value high-end functionality and proven long-term performance, there may be better-established alternatives to consider.

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James Shand

Marketing Manager at Solar Choice

With half a decade experience in the solar energy industry, specialising in business strategy and marketing for solar companies. He has worked with top solar distributors in Canada and now collaborates with solar manufacturers and installers across Australia via Solar Choice, Australia's leading solar comparison platform. With degrees in business technology, science, and marketing, James combines in-depth market insights with technical knowledge, positioning him as a trusted authority in renewable energy.

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